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Returns Policy

Last updated February 17, 2025

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All returns must be postmarked within twenty eight (28) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, place the item securely in its original packaging and include your proof on purchase, then mail your return to the following address: 

 

Making Folk

Attn: Returns

Unit 147241, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will princess your return. Please allow at least fourteen (14) dats from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

 

hello@makingfolk.co.uk

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